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Knowledge Base - Get started

Overview

The Knowledge-Based Bot is an AI assistant designed to help users centralize information from 15 different data sources, such as Google Drive, Notion, GitHub, Slack, and more, enabling them to engage in conversations and ask questions about the imported data. Once the AI agent is created, users can easily integrate it into popular platforms such as Slack, Telegram, and Messenger, allowing them to access knowledge and resources without leaving their preferred communication tools. The Knowledge-based BOT simplifies the process of sharing information across teams, making it easier for users to find solutions, retrieve documentation, and improve collaboration.

Additionally, the Knowledge-based BOT can support customer interactions directly on websites or applications by offering product information, services, and resolving technical issues.

Key Features:

1. Build Your Own Knowledge-Based Bot

Create a fully customized AI-powered bot tailored to your organization's specific needs. Empower your team to easily access and manage crucial knowledge resources, enhancing efficiency and productivity.

2. Import Knowledge from 15 Data Sources

Seamlessly integrate data from a variety of sources to enrich your bot's knowledge base. With just a few clicks, you can connect to the tools and platforms your team already uses, ensuring that relevant information is easily accessible. The Knowledge-base BOT supports the following sources:

  • Local files (pdf, docx,...)
  • Website
  • Github repositories
  • Gitlab repositories
  • Google drive
  • Slack
  • Confluence
  • Jira
  • Hubspot
  • Linear
  • Notion

With this wide range of supported sources, you can effortlessly gather and manage information from various platforms, making sure your team has access to all the knowledge they need in one place.

3. Publish Your Knowledge-based BOT Accross Multiple PlatformPlatforms

Expand your bot's reach by publishing it on Slack, Telegram, Messenger, and other platforms. Whether your team prefers one tool or several, your bot will always be there to provide instant access to the knowledge they need.

4. Engage in Conversation via Web, Sidebar Chat, and More

The Knowledge-Based Bot enables seamless interaction with imported data across multiple platforms, including web and sidebar chat. Users can ask questions and receive instant answers, ensuring important information is always accessible for efficient collaboration and problem-solving, no matter the platform

5. Share Your AI Bot with Colleagues

Collaboration has never been easier! Share your AI Bot with your team memebers and colleagues, allowing them to leverage from centralized knowledge, streamline communication and productivity across the board.

Benefits of Using the Knowledge-based BOT

1. Improved Team Efficiency

Reduce the time spent searching for information. With the Knowledge-base BOT, users can instantly access the information they need, ensuring smoother workflows and faster problem resolution.

2. Enhanced Collaboration

Information is easily shared and retrieved across teams and departments. The bot enables real-time access to improtant documents, facilitating better collaboration among team members.

3. Accurate and Consistent Information

By centralizing your resources in one repository, the Knowledge-based BOT ensures that all team members are accessing the latest and most accurate information, eliminating inconsistencies in communication.

4. Customizable for Specific Needs

Tailor the knowledge base to suit your specific requirements. Whether you need it for customer support, technical documentation, or internal policies, the Knowledge-based BOT can be customized to handle any type of content.

5. Accessible Anytime, Anywhere

Since the bot is integrated into popular messaging platforms like Slack, Telegram, and Messenger, users can access information wherever they are, ensuring continuous productivity even on the go.

How to Customize the Knowledge-based BOT

Got 1 minutes? Check out an overview of our Knowledge-based BOT